Marking important messages

When you have important messages that you want to be able to see quickly, use our pin feature. Pinned messages are flagged as special.

Pinned messages (and conversations) can be set up so that you see them at the top of your folder. You can also search for pinned messages.

Pinning a message

Click the pin option at the top of the message. This looks like a small red thumbtack:

pinned message example

Pinning a conversation in a folder

In your mailbox, click the pin option next to the conversation you want to pin:

pinned message in conversation

Seeing pinned messages first

The sort order button changes whether pinned messages display at the top or in their usual order.

pinned message in order

Searching for pinned messages

Go to the advanced search menu to see these options:

pinned message in search